Welcome to Siona Brands. By placing an order with us, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. Orders and Acceptance
- All orders placed through our website or official channels are subject to acceptance by Siona Brands.
- We reserve the right to refuse or cancel any order at our discretion if incorrect information is provided or stock is unavailable.
2. Payment
- We currently only accept Cash on Delivery (COD) as our mode of payment.
- Customers are required to pay the full amount in cash to the delivery representative at the time of order delivery.
3. Pricing and Availability
- All product prices are listed in local currency and are subject to change without prior notice.
- Availability of items is subject to stock levels. In the event of unavailability, we will notify you promptly.
4. Delivery
- Orders will be delivered to the address provided at the time of checkout.
- Delivery timelines may vary depending on location and availability.
- Customers must ensure that accurate delivery details are provided to avoid delays.
5. Returns and Refunds
- Returns or refunds will only be considered if the product delivered is damaged, defective, or incorrect.
- Claims must be reported within 7 days of receiving the order.
- Refunds (if applicable) will be processed through agreed arrangements since payment is made in cash.
6. Use of Products
- Our office supplies are intended for personal, business, or professional use only.
- Siona Brands is not liable for misuse of products purchased.
7. Limitation of Liability
- Siona Brands shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or services.
8. Intellectual Property
- All content, logos, images, and designs on our platforms are the intellectual property of Siona Brands and may not be reproduced without permission.
9. Privacy Policy
- Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information.
10. Contact Information
For questions, concerns, or support regarding these Terms and Conditions, you may contact us at:
📧 [email protected]