At Siona Brands, we are committed to delivering your office supplies safely and on time. Please review our shipping policy below.
1. Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Standard delivery time is 3–7 business days depending on your location.
- Remote or out-of-service areas may require additional time.
- You will receive confirmation details once your order has been dispatched.
3. Delivery Method
- Orders are delivered via our trusted courier partners to the address provided during checkout.
- Please ensure your delivery details are accurate to avoid delays.
4. Shipping Charges
- Shipping fees (if any) will be displayed at checkout before you confirm your order.
- Free delivery may apply on promotional offers or minimum order values (when available).
5. Payment Method
- We currently accept Cash on Delivery (COD) only. Please ensure cash payment is ready at the time of delivery.
6. Delivery Issues
- If a delivery attempt is unsuccessful due to incorrect address or unavailability, our team will contact you to reschedule.
- In case of lost or undelivered orders, please contact us at [email protected] for assistance.
7. Contact Information
For any shipping-related questions, please reach us at:
📧 [email protected]